The Chatham-Kent Health Alliance is ramping down elective procedures and any non-emergency clinical activity. 
The move, being made by hospitals across the province as directed by the Ontario Ministry of Health, is aimed at maximizing resources and prioritizing services in response to the COVID-19 pandemic.
“We are working diligently in our planning process to respond to this directive in a safe and appropriate manner,” CEO Lori Marshall says. “Along with our medical leadership, we are in discussion on how to implement a reduction in elective procedures and non-emergency services through a phased approach.”
Hospital officials are assessing all non-urgent services to determine what can be suspended or deferred for the time being.
“We’re assessing all non-emergency services and clinics in addition to elective surgeries that can be safely suspended or deferred for the time being. Our patients are first and foremost in mind; I want to assure our community these precautionary measures are being carefully planned,” Marshall says.
Meantime, the Cashier Office at CKHA’s Chatham Site will not be open for in-person bill payments.
To pay your bill please refer to the following options:
1. Pay by phone at 1-800-378-3641, using Visa, Mastercard, American Express, and Debit Visa.
2. Mastercard payment only can be made online at http://bit.ly/ckhapayments
3. Cheques can be mailed to:
Chatham-Kent Health Alliance
Attention: Finance Department
P.O. Box 2030, 80 Grand Ave. W
Chatham, Ontario N7M 5L9
4. Calling 519-380-2883 and speaking to one of the finance staff directly, 8 a.m. – 4 p.m. Monday to Friday.
For all payments, please reference your 8 Digit Patient Account Number found on the upper part of your bill.
